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Thane Engineering Support Services takes training to new heights with compilation and presentation of a wide range of material which facilitates the growth of your employees.

Thane Engineering Support Services Educational Systems Evolution (ESE) approach to training ensure that the customer knows exactly where the training project is at any time.

The phases of ESE are

Needs analysis is a critical phase of the ESE process that allows us to determine the content of training. We need to assess the trainees in terms of:

  • What is the job that must be done? (understand all the tasks that  must be completed)
  • Where are the trainees now in terms of the head, heart and hands? (cognitive, affective and psychomotor)
  • Where would we like to be in the future? (define the gap)
  • What must we do to get there? (bridge the gap)
  • How long should this process take? (time is money!)

Numerous techniques are used to gather this information; these include a review of existing training material, personnel surveys, discussion groups and on-the-job observation.

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In the Course Design phase of the ESE process, Thane Engineering Support Services (in consultation with the client) make decisions about:

  • Organisation of the learning material
  • Presentation of the material
  • Delivery media and technology
  • Entry requirements for the training course
  • Acceptable trainee performance criteria

At the end of this phase, the client has the training specifications and a course outline.


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The Materials Development phase of the ESE process involves developing the material that enables the process.

  • We define the required performance outcomes.
  • Design and implement tests that tell us what we should be doing.
  • We decide how the specific audience will react to particular types of training.
  • Will we use contracted trainers, peer-to-peer teaching, resident training officers, handouts, computer-based training, on-line help systems, internet facilitated training, or any of the enormous range of training aids which are available.

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Training Presentation is the heart of the exercise. If we do not present training in a way that the trainees find interesting, stimulating and enjoyable, then we might as well not do any training at all.  To make this work, we must ensure that the entire training team is up to speed and focused. Train-the-trainer courses are developed and run in-house. Short courses in Presentation Skills are available for trainers, supervisors and all managerial levels.

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Evaluation of the process is continuous. Every stage of development is presented to the client for approval.  Once trainees have completed the training, a second phase of evaluation is entered where the effect of the training is monitored. Feedback from this phase is used to update training material and presentation, constantly improving the process.

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